Certificate II in Business [BSB20115]

Certificate II in Business (CRICOS Course Code: 089636F)

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Possible job titles relevant to this qualification include:

  • Junior administrative positions

After achieving the BSB20115 Certificate II in Business, students may undertake the BSB30215 Certificate III in Business.

Entry Requirements

There are no entry requirements for this qualification. However, substantial work experience would be highly regarded. It is recommended that individuals should be 18 years or older; and have completed Year 10 or its equivalent with suitable English language skills. International Students are also required to have an English ability at the IELTS 5.0 or equivalent.

Course Duration

This program is delivered 20 hours /week full time study ,15 hours face-to-face and 5 hours online using Moodle as platform, entirely off-the-job at SIBN campus through a combination of face-to-face trainer-led classes and practical classes involving small group and individual activities.

  • Calendar Year: Twenty-six (26) weeks
  • Academic Year: Twenty (20) weeks
  • Term breaks: 2x3 weeks
  • Allocated hours: 400 contact hours

Modes of study

Some of the modes of study used at SIBN College include:

  • Tutorial group discussions
  • Lectures
  • Group work
  • Audio or visual presentations
  • Self-directed learning through research
  • Problem-solving

Assessment Methods

This course includes a variety of assessment methods including:

  • Practical demonstration / Observation
  • Questioning
  • Interview
  • Case study/Scenario Problem solving
  • Role play
  • Assignment
  • Written test/Knowledge Test
  • Report
  • Assignments
  • Portfolio
  • Short Q&A
  • Project
  • Presentations


Core Unit

BSBWHS201 Contribute to health and safety of self and others

Elective Units

BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBITU203 Communicate electronically
BSBCUS201 Deliver a service to customers
BSBINM201 Process and maintain workplace information
BSBITU101 Operate a personal computer
BSBWOR203 Work effectively with others
BSBWOR202 Organise and complete daily work activities
BSBITU202 Create and use spreadsheets
BSBADM311 Maintain business resources
BSBIND201 Work effectively in a business environment


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