Certificate IV in Leadership and Management [BSB40520]

Certificate IV in Leadership and Management (CRICOS Course Code:103971C)

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.

Possible job titles relevant to this qualification include:

  • Frontline Sales Manager
  • Freight Administrative Supervisor
  • Team Leader
  • Production Supervisor
  • Leading Hand
  • Distribution Centre Supervisor
  • Supervisor
  • Warehouse Team Leader
  • Sales Team Manager
  • Line Manager
  • Coordinator (Business Operations)

After achieving the BSB40520 Certificate IV in Leadership and Management, students may undertake the BSB50420 Diploma of Leadership and Management or a range of other Diploma qualifications

Entry Requirements

  • There are no entry requirements for this qualification.
  • Learners are over 18 years of age.
  • All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent. They have either completed their education to a level which is equivalent to an Australian Senior High School, College or University

Course Duration

This program is delivered 20 hours’ /week full time study ,15 hours face-to-face and 5 hours online using Moodle as platform, entirely off-the-job at SIBN campus through a combination of face-to-face trainer- led classes and practical classes involving small group and individual activities

  • Calendar Year: Fifty-Two (52) weeks
  • Academic Year: Forty (40) weeks
  • Term breaks: 4x3 weeks
  • Allocated hours: 800 contact hours


Core Unit

BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans

Apply communication strategies in the workplace


Lead and facilitate a team

Elective Units

BSBOPS404 Implement customer service strategies
BSBLDR521 Lead the development of diverse workforces
BSBLDR414 Lead team effectiveness

Apply business risk management processes

BSBPEF402 Develop personal work priorities
BSBLDR412 Communicate effectively as a workplace leader
TAEDEL404 Mentor in the workplace


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