Certificate IV in Hospitality [SIT40422]

Certificate IV in Hospitality (CRICOS Course Code: 110323K)

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.

Entry Requirements

There are no entry requirements for this qualification specified in the Training Package.

Learners must be over 18 years of age. All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent. They need to have completed their education to a level which is equivalent to an Australian Senior High School, College or University.

Course Duration

This program is delivered over 78 weeks’ including term breaks of full time study. Our program uses a combination of classroom face to face learning, practical hands on classes in our training facility, and online resources and activities to enhance the learning experience. A total of 15 hours a week is undertaken in the classroom with additional 5 hours completed online each week. As part of this qualification you are required to complete work base activities that allow you to develop your skills in the hospitality industry.

• Calendar Year: Seventy – eight  (78) weeks
• Academic Year: Sixty (60) weeks
• Term breaks: Eighteen (18) 6×3 weeks

Possible Job outcomes include:

• Bar Supervisor or Team Leader
• Concierge
• Duty Manager
• Food and Beverage Supervisor or Team Leader
• Front Office Supervisor or Team Leader
• Housekeeping Supervisor or Team Leader
• Gaming Supervisor or Team Leader
• Shift Manager

After achieving the SIT40422 Certificate IV in Hospitality, students may undertake further study to SIT50422 Diploma of Hospitality Management or other Diploma Level Courses.

Core Unit

SITHIND008	Work effectively in hospitality service*
SITXCCS015	Enhance customer service experiences
SITXCOM010	Manage conflict
SITXFIN009	Manage finances within a budget
SITXHRM007	Coach others in job skill
SITXHRM008	Roster Staff
SITXHRM008	Lead and manage people
SITXMGT004	Monitor work operations
SITXWHS007	Implement and monitor work health and safety practices

Elective Units

SITXFSA005	Use hygienic practices for food safety
SITHACS009	Clean premises and equipment
SITHFAB024	Prepare and serve non-alcoholic beverages
SITHFAB025	Prepare and serve espresso coffee
SITXCCS010	Provide visitor information
SITEEVT023	Plan in-house events
SITHFAB021	Provide responsible service of alcohol
SITHIND006	Source and use information on the hospitality industry
SITXINV008	Control stock
SITEEVT020	Source and use information on the Events Industry
SITXINV007	Purchase Goods
SITXFSA006	Participate in safe food handling practices

* Denotes this unit is completed in the workplace as part of the course.
NB. Please note all units are correct at the time of publication and may change to reflect training package changes and / or industry needs.

Work Placement

In order to successfully complete the course and to be awarded the Qualification students must complete a period of work placement to demonstrate their ability to perform to the required standard in the workplace.
Work Placement for this course includes a minimum of 400 hours.

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